Responsible Gambling

Play for fun, within your means

Gambling at Blackjack Ballroom is meant to be leisure. Before you start, work out how much time and money you can comfortably spare, and keep play from taking control of your life.

Habits that keep play healthy

• Set your spending limit before the session begins.
• Leave losses behind instead of trying to win them back, as chasing them tends to make them bigger.
• Keep an eye on how often you play and for how long.
• After a win, step away now and then and think about a good moment to finish.
• Treat gambling as entertainment rather than a route to fast money or a way to clear debts.
• Remember that results come down to chance and that no system or formula can promise a win.
• Skip gambling when you feel low or upset.
• Mix gambling with plenty of other activities.
• Keep alcohol and drugs out of your play.

Check yourself

If gambling has ever worried you, or you simply want to see where you stand, try our short self-assessment test. For wider information on problem gambling, the National Council on Problem Gambling and Gamblers Anonymous are good places to start.

Deposit limits

You can cap your deposits per day, per week and per month. Contact our support team to talk through the limits that fit you. Lowering a limit is straightforward, while raising one or removing it only takes effect once 24 hours have gone by.

Taking a break

• Cooling-off. A pause lasting between 24 hours and 6 weeks.
• Self-exclusion. A 6-month exclusion for anyone who feels gambling has become a problem.

A self-exclusion cannot be undone once it is in place, so think it over carefully and speak to a gambling help group if you are unsure.

How to self-exclude

First talk with our support team about the options and pick the one that suits you. Then send your request by email from the address registered on your casino account. The exclusion is only active once we reply with a confirmation email to that same address.

While you are excluded, please do not open new accounts with us. We work hard to recognise them, but we are not responsible for play on accounts opened to get around our systems. We also ask you to exclude yourself with any other gambling operators where you hold accounts, and to send a Comprehensive Self-Exclusion request to the Kahnawake Gaming Commission, which makes your exclusion more effective.

If we judge that reopening an account would be unwise or unhealthy, we can close it for good. We can also start an exclusion ourselves when we have reason to believe an account holder has a gambling problem.

Age rules

Only people older than 19, or older than the age of majority where they live if that is higher, may play at Blackjack Ballroom. Minors cannot play under any circumstances, play by anyone not eligible is voided together with any winnings, and we may ask for proof of age at any time.

Filtering software

Parents and carers who want to block gambling sites on a shared device can use filtering programs such as Cyberpatrol, Cybersitter and Netnanny.